AQIP Category 3
Understanding Students' and Other Stakeholders' Needs
Understanding Students’ and Other Stakeholders’ Needs examines how the institution works actively to understand student and other stakeholder needs. It examines the institution's processes and systems related to:
Student and stakeholder identification
Student and stakeholder requirements
Analysis of student and stakeholder needs
Relationship building with students and stakeholders
Complaint collection, analysis, and resolution
Determining satisfaction of students and stakeholders
Measures
Analysis of results
Improvement efforts
To view Category 3: Understanding Students' and Other Stakeholders' Needs from the PUC Systems Portfolio, click here.
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